Step 1 of 3 · Dispute details

Tell us what happened.

Answer a few precise questions about your transaction. We’ll turn this into a bank-ready chargeback letter and supporting statement you can download as a PDF.

🕒 ~2 minutes to complete
🎯 Optimized for bank dispute teams
🔒 Your information is kept private
We only use this to reference the card in your letter.
If you haven’t tried yet, you can simply say so — we’ll phrase it correctly.